Terms & Conditions

Health and Safety Guidelines

Follow all posted rules, wear appropriate footwear, and avoid rough play. Notify staff of medical conditions or injuries before activities.

Equipment Usage

Use equipment properly and follow staff instructions; No climbing on unauthorised furniture or equipment. Any damage due to misuse may result in repair costs.

Food and Drink

Food and beverages are not permitted in the activities. Alcohol and drugs are strictly prohibited on the premises.

Emergency Procedures

Know emergency exits and follow staff instructions calmly.

Respectful Behaviour

Treat staff and guests with respect; no harassment tolerated.

Personal Belongings

Dreamskape is not responsible for loss; keep valuables secure.

Activity Requirements

Adhere to age, height, and health restrictions. Children under 10 must be accompanied by a paying adult (excluding Hurricane, Dreamride, Dream Flight, and Dream Swing)

Medical Emergencies and Safety Concerns

Report to staff immediately.

Acknowledgment of Risks

Participation in certain activities may involve inherent risks. By engaging in these activities, guests acknowledge and accept these risks.

Buying Ticket

Tickets are non-refundable. Store credits may be given to use at a later day.

Food Catering Orders

Catering orders must be placed at least 7 days before the event date. No refunds or changes are permitted within 72 hours of the scheduled delivery/event date.